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Terms and Conditions

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These Terms and Conditions govern your use of river-cobalt.com and any purchase you make from River Cobalt LLC. By browsing our website or placing an order, you agree to be bound by these terms. Please read them carefully before completing a purchase.

1. Products and Availability

River Cobalt offers a curated assortment of premium home and interior goods, including furniture, bedding, bath accessories, outdoor living pieces, and decorative accents. All products are described as accurately as possible, including materials, dimensions, and care instructions. We make every effort to display product colors faithfully, but we cannot guarantee that your screen's color rendering will exactly match the physical product.

Product availability is subject to change without notice. If an item you have ordered becomes unavailable after your order is placed, we will notify you by email as promptly as possible and offer you the choice of waiting for the item to be restocked, substituting a comparable product, or receiving a full refund. We reserve the right to limit quantities purchased per customer for any product.

Certain products, such as furniture and large accent pieces, may be made in limited runs or as part of seasonal collections. River Cobalt does not guarantee the ongoing availability of any specific product. We encourage you to reach out to hello@river-cobalt.com if you have questions about the availability of a particular item before placing your order.

2. Orders and Payment

By placing an order on river-cobalt.com, you are making an offer to purchase the selected products at the prices and under the conditions displayed at checkout. Your order is not confirmed until you receive an order confirmation email from us. We reserve the right to decline or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock discrepancies.

All payments are processed through our third-party checkout and payment provider. We accept major credit and debit cards as indicated at checkout. Your payment information is transmitted directly and securely to the payment provider and is not stored on River Cobalt's own servers. By providing your payment details, you represent that you are authorized to use the payment method submitted.

Once an order confirmation has been issued, changes to the order may not be possible if fulfillment has already begun. If you need to modify or cancel an order, please contact us immediately at hello@river-cobalt.com. We will make every reasonable effort to accommodate your request, but we cannot guarantee changes once an order has entered the fulfillment process.

3. Prices and Taxes

All prices on river-cobalt.com are listed in US dollars (USD) and are inclusive of any applicable product-level costs. Prices are subject to change at any time without prior notice. The price charged for your order will be the price displayed at the time you complete checkout, regardless of any subsequent price changes.

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and current tax regulations. River Cobalt is required to collect sales tax in states where we have a tax nexus as defined by applicable law. It is your responsibility to ensure that the purchase of our products complies with any local tax obligations in your jurisdiction beyond what we collect at checkout.

Promotional prices, discount codes, and sale pricing are valid only for the period specified and cannot be applied retroactively to completed orders. Only one discount code may be applied per order unless otherwise stated. River Cobalt reserves the right to correct pricing errors and, in such cases, will notify you and provide the option to proceed at the corrected price or cancel your order for a full refund.

4. Shipping

River Cobalt ships to addresses within the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations. All orders are processed and shipped from our fulfillment center, and estimated delivery times are 4 to 7 business days from the date your order is confirmed and dispatched.

Shipping costs, if any, are calculated and displayed at checkout before you complete your purchase. Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Delivery times are estimates and may be affected by carrier delays, weather events, or other circumstances outside our control.

River Cobalt is not responsible for delays caused by the carrier after the package has been handed off for delivery. If your order has not arrived within the estimated delivery window, please first check your tracking information and then contact us at hello@river-cobalt.com so we can assist you in locating your shipment. We do not ship to P.O. boxes for oversized furniture items; a physical street address is required for those orders.

5. Returns

We want you to be completely satisfied with your River Cobalt purchase. If for any reason you are not satisfied, we accept returns within 30 days of the delivery date, subject to the conditions described in our Refund Policy, which is incorporated into these Terms and Conditions by reference.

Please review our Refund Policy at river-cobalt.com/refund-policy for full details on return eligibility, the process for initiating a return, refund timing, and how we handle faulty or damaged items. All return requests must be initiated by contacting us at hello@river-cobalt.com.

Items that are returned outside the 30-day window, are not in their original condition, or do not meet the eligibility criteria outlined in our Refund Policy may not be accepted. River Cobalt reserves the right to refuse returns that do not comply with our stated policy.

6. Intellectual Property

All content on river-cobalt.com — including but not limited to text, product descriptions, photography, graphics, logos, and the overall design and layout of the website — is the property of River Cobalt LLC or its content licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.

You may browse and use the website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from river-cobalt.com without our prior written permission. Unauthorized use of our content may give rise to a claim for damages and may constitute a criminal offense.

The River Cobalt name, logo, and any product names or collection names used on our website are trademarks or trade dress of River Cobalt LLC. Nothing in these Terms and Conditions grants you any right or license to use our trademarks without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, River Cobalt LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of river-cobalt.com or your purchase of our products, even if we have been advised of the possibility of such damages. This includes, without limitation, damages for loss of profits, loss of data, or loss of goodwill.

Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your purchase shall not exceed the total amount you paid to River Cobalt for the specific order giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by law.

River Cobalt makes no warranty that the website will be available without interruption, error-free, or free of viruses or other harmful components. We make no representations about the suitability of our products for any particular purpose beyond their described use as home and interior goods. All products are sold as described, and any implied warranties are disclaimed to the fullest extent permitted by law.

8. Governing Law

These Terms and Conditions and any dispute arising out of or relating to them or your use of river-cobalt.com shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. You agree that any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Multnomah County, Oregon.

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and Conditions constitute the entire agreement between you and River Cobalt LLC with respect to your use of river-cobalt.com and supersede all prior agreements, representations, and understandings of any kind between you and River Cobalt relating to the same subject matter.

9. Changes to These Terms and Contact

River Cobalt reserves the right to update or modify these Terms and Conditions at any time. When we make changes, we will post the revised Terms on this page with an updated effective date. Your continued use of river-cobalt.com after any such changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.

If you have any questions about these Terms and Conditions or need assistance with an order, please contact us at the details below. We are happy to help and aim to respond to all inquiries within two business days.

River Cobalt LLC 2847 NW Thurman Street Portland, OR 97210 Phone: (503) 214-8760 Email: hello@river-cobalt.com